Help with web server file and folder permissions

File and folder permissions on a Unix web server can be one of the most confusing issues for new Joomla web site administrators.  Not only is the system very different from experience you may (or may not) have dealing with permissions on other systems, there are many variables that can change the 'standard' advice.

This means that many Joomla websites operators run into difficulties. 

Joomla and Unix File Permissions

Typical issues that folder permissions can cause for Joomla websites include:

  • Problems during Joomla installation
  • Problems immediately after moving an existing Joomla site to a new server
  • Alert messages - such as warning, notice, and error messages visible in your html
  • Images failing to load and giving either 404 not found, or 403 permission denied errors.
  • Blank or 'white' pages - these are error messages but with the error suppressed due to server configuration

Help with Unix Web Server File Permissions

Joomla's forums provide a fantastic resource for general principles and advice, people answering cannot see the issues first hand. They can't be aware of all of the circumstances of your web server's settings and the way the server operator has chosen to configure and operate the server.

We can help you set things up so that your website 'just works'.  Not only will we solve your initial issues - we will do our best to explain the solution so that you are equipped to handle any similar issues in the future.

Get in touch

Call us today on 0800 756 6482 or 01524 63492, or use our contact form, for further information and to arrange a discussion about your Joomla support requirements.

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